Privacy policy

Last Updated: July 25, 2026

At Donntal, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit, use, or make a purchase from our website (the "Services") or otherwise interact with us.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

To provide you with a reliable and personalized shopping experience, we may collect personal information that identifies you or can reasonably be associated with you, including:

  • Contact Information: Name, shipping address, billing address, phone number, and email address.

  • Payment Information: Payment details, billing information, and transaction records. Payment information is securely processed by authorized third-party payment providers. Donntal does not store or have access to your full credit or debit card details.

  • Account Information: Account details, login information, and shopping preferences.

  • Device and Usage Information: IP address, browser type, device information, and information about how you interact with our website through cookies and similar technologies.

  • Customer Support Information: Information you provide when contacting us, including messages sent to hello@donntal.com.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: To process payments, arrange shipping, provide order confirmations, and complete purchases.

  • Customer Support: To respond to inquiries, provide assistance, and communicate with you regarding your orders.

  • Website Improvement: To analyze website usage, improve our products, and enhance your shopping experience.

  • Security and Fraud Prevention: To detect suspicious activity, prevent fraudulent transactions, and protect our customers and website.

  • Marketing Communications: To send promotional information where you have provided appropriate consent or where permitted by applicable laws.

  • Legal Compliance: To comply with applicable laws, regulations, and legal requirements.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, maintain shopping cart functionality, and analyze website traffic.

  • Cookie Control: You may adjust your browser settings to manage or disable cookies. Please note that some features of our website may not function properly if cookies are disabled.

  • Shopify Platform: Our store is powered by Shopify. Shopify may process information necessary to provide platform services. For more information, please review Shopify’s Privacy Policy.

4. Sharing Your Personal Information

We may share your personal information with trusted third parties only when necessary to provide our services, operate our website, complete transactions, or comply with legal obligations.

  • Service Providers: We may share information with companies that assist us with payment processing, shipping, order fulfillment, website operations, and analytics.

  • Advertising and Analytics Partners: We may use third-party services to understand website usage, measure marketing performance, and improve our services.

  • Legal Requirements: We may disclose information when required by law, legal process, or to protect our rights, customers, and business operations.

No Sale of Personal Information: Donntal does not sell, rent, or trade your personal information to third parties for monetary compensation or other valuable consideration.

5. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request information about the personal data we hold about you.

  • Correction: The right to request correction of inaccurate personal information.

  • Deletion: The right to request deletion of your personal information where applicable.

  • Opt-Out of Marketing: The right to unsubscribe from promotional communications.

  • Do Not Sell or Share My Personal Information: Where applicable, you may request that Donntal does not sell or share your personal information for targeted advertising purposes.

To exercise your privacy rights, please contact us at hello@donntal.com.

6. Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

7. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 years old.

If you believe that a child has provided us with personal information, please contact us at hello@donntal.com, and we will take appropriate steps to review and remove such information where required.

8. International Data Transfers

Your information may be transferred to and processed in the United States or other locations where our service providers operate. Data protection laws may differ depending on your location.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

10. Related Policies

For more information about our store policies, please review the following:

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Business Name: Donntal
Business Address: 3009 New Statenville Hwy, Valdosta, GA 31606, United States
Email: hello@donntal.com
Phone Number: +1 229-901-9103
Website: www.donntal.com

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time, ET)
Saturday – Sunday: Closed